RiskAccess® - Claim Information Viewing Tool
Real-Time Claims Insights
With RiskAccess®, you can see real-time loss information and adjusters’ notes, including case summaries and action plans, anytime you like from most any internet-linked computer. You can also review payments, payment history , reserves, and reserve history. You can even enter detail information such as site codes. No more waiting for answers to arrive by fax, no more playing phone tag. Just easy access to the information you need -- on your own turf and your own timetable. *
RiskAccess information is protected by satellite-linked security, yet is readily accessible to you from virtually any internet-connected desktop, with an ID password, and dynamic security code.
To learn more about RiskAccess or to sign on to this innovative, high-efficiency system, contact your local Zurich North America team member, call us at: 877-263-0583 or e-mail: Zurich.Riskintelligence@zurichna.com.
View a demonstration of RiskAccess
Frequently Asked Questions
How do I know my information is secure?
We’ve used the latest technology available to safeguard our data. When you logon, you’ll enter your assigned user ID, your personal PIN code, and a number shown on a security token. This number changes every minute to prevent intruders from logging on to RiskAccess even if they know your user ID and password.
What hardware and software will I need to use RiskAccess?
Most of the hardware or software you need is probably already on your computer. See the list below:
Minimum requirements
 | Microsoft Windows 95, 98, ME, 2000, or NT 4.0 (Macintosh, Unix, etc. are not supported by this product). |
 | Microsoft Internet Explorer 4.71 or greater (requires java virtual machine) or Netscape Navigator 4.1 or greater excluding version 6. |
 | Network or modem connection to the internet with a link speed of 56 Kbps or better. |
 | Disk Space: The downloaded software will require approximately 4 MB of disk space. If you are using Internet Explorer and you have not yet installed the Microsoft Virtual Machine, this will require an additional 6 MB of disk space. |
 | Note: Depending on your corporate infrastructure, some internal firewall and proxy configuration changes may be necessary. |
How do I start using RiskAccess?
RiskAccess is available to Zurich customers and brokers who meet our qualifications. To find out how you can view claim documents from your desk through RiskAccess, contact your local Zurich North America team member or call us at 877-263-0583.
*Subject to applicable privacy-related restrictions.
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